Contact
Talk to the people running the departures
For anything about an existing booking, an access requirement or a date that isn't showing online, call the booking line. It reaches the base, not a call centre.
Base
Highway 33 East, Kelowna, BC
Open daily from May through to the end of October.
The phone number, email address and street address above are placeholders. Send us the real details and they will appear everywhere on the site at once.
Booking a group?
The group form gives you an estimate on screen and sends us the headcount, date and activity in one go. Faster than a phone call.
Group estimateChanging a booking?
Have your booking reference ready — it's in your confirmation email, six characters long. Free changes up to 24 hours before your departure.
Cancellation policy